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FAQs

  • Can an order be cancelled or altered after it has been placed?
    Orders that have been completed can not be cancelled or altered under any circumstances. Please verify items, sizes, colors, quantities and addresses before submitting your order.
  • What is the size rannge of clothing offered by Wes & Roh?
    Currently, we offer sizes 18-24M to 7/8. Sizes available vary per item.
  • Do items fit true to size?
    All items fit true to size. For items listed as "skinny' or "slim fit", please order a size up for a more loose fit.
  • What if my package is lost, not received, or is stolen from my door?"
    We are not responsible for lost or stolen packages. Please contact mail carrier with tracking number and file a claim. Shipments are insured.
  • I ordered an item, then received a discount code after purchase or forgot to enter a discount code. Can it still be honored?"
    We can not honor discount codes after a purchase is completed.
  • How do I contact customer service?
    Please send an email to customer service at info@wesandroh.com or submit a request here. Please allow 24-48 hours to respond (excludes weekends and holidays).
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